Free standard shipping on eligible US orders over $70.
Estimated delivery: Usually ships in 1–3 business days. Rugs 9x12 and larger ship by freight (curbside), and the carrier schedules delivery with you.
30-day returns. Change-of-mind returns need our written approval first and must be requested within 30 days of your order date. Rugs must be unused, unwashed and in their original condition and packaging, and are inspected before the refund is issued; the original shipping, the prepaid return shipping and a 25% restocking fee (minimum $7) are deducted from your refund. Cut, custom, altered and discontinued rugs are final sale. Dye lots can vary between orders. Report any damage within 48 hours of delivery. Damaged, defective or wrong items are always returned free.
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